TNG TELEPHONE MANAGEMENT SYSTEM allows you to identify and manage problem areas of your business telephone account. Its ‘Drill Down’ report functionality ensures that all information – from summarized to detailed – is available on a single report. You can view a summary report and drill down multiple levels to the detailed calls from within a single report without the need for any reloading or extra searches.
EASE OF USE • EASE OF INSTALLATION • EASE OF MAINTENANCE
Accessibility and Reports
- User-friendly web-based user interface.
- Accessible from anywhere on the network through your standard Web browser.
- Summary reports contain drill down features to the detailed level.
- Flags for call abuse and private calls.
Team Management
- Departmental head access levels can be limited to specific only or full access including general maintenance.
- Phone book facility to categorize, identify and search for telephone numbers.
Technical Management
- Installs on a single PC with easy configuration and maintenance.
- Full system maintenance access through a secure administrative login.
- Export data in real time for third-party applications through a TCP port and text file.
- Fast non-database system to ensure reliability, reduce report generation time and enhance overall system performance.
- Cost comparison between service providers with our call-costing calculator.
- Windows and Linux operating systems supported.
- Automatic deleting and archiving of old data.
- Supports both account codes and pin codes.
- Simple and powerful rates system.